FAQs

Answer : If you are looking for a particular product simply enter either all or part of the product name in the search box and click go.
Answer : We accept most major credit and debit cards including Mastercard, Delta, Connect, VISA, VISA Debit, JCB, Switch, UK Maestro and Solo. You can also pay by PayPal. Unfortunately we cant accept VISA Electron. If you wish to use American Express please place your order by telephone - 01582 712807
Answer : Please contact us within 14 calendar days of receipt, goods damaged in transit will be replaced at no extra charge. This does not affect your statutory rights as a consumer. Replacement can only be sent to a postal address within the UK. A freepost returns address will be provided by email (or post if requested) for the item/s to be returned to us before a replacement can be dispatched. Postage costs cannot be covered where items are returned by any other method. Although we wish to replace goods immediately, it is a requirement that they go through our inspection process to ensure that a consistent level of service is given and for this reason our return estimate is receipt within 12 business days of sending.
Answer : Simply contact us and we will inform you of the cost of delivery and take your order manually - 01582 712807